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Services · Phone & AI agents
Set up for you
We set up your number and your menu, and your team answers from the browser. Vera answers the callers your menu sends her — their own jobs, invoices and quotes, after checking who is calling — and hands them to your team when they ask.
Answers your customers in your client portal and on your phone line — their jobs, invoices and quotes, at any hour. Checks who is calling before sharing anything private, and hands over to your team when it should.
Managed by us · comes with a phone line
Vera
Before she knows who is calling, Vera shares only what you let every customer know.
The phone system
Your number, your menu and your team answering from Operations Link, beside the caller’s own record — with or without Vera.
A business number, set up for you and answered by your menu.
Press one for service, two for the office — or dial a person by extension or name.
Your team takes and makes calls from Operations Link — no desk phones.
Put a caller on hold, or pass them to a colleague.
Incoming calls recorded under your rules, with the notice the caller’s state or province needs.
Each recorded call typed out, summed up in a few lines, and scored against what a good call means to you.
The other two
On this website
The agent on this website, live now: she answers a visitor’s questions, finds out what they need and books a call with our team.
Live now
Inside the app
Ask in plain words and Nova does it — moves a job, drafts the reply, finds the unpaid invoice — across every part of your company, and only where you are allowed to.
Service · 15-day free trial
How we set it up
How your calls run today, and what your phone line and Vera should answer.
Signed on screen — your numbers, your people, your hours.
Three choices about Vera, each signed on screen.
Our team sets up your number, your menu and Vera, and switches it on.
Questions
Yes — your number, your menu and your team answering from the browser, with Vera added later if you want her.
Before she has checked who is calling, only what you marked for customers. Once she has, that client’s own jobs, invoices, quotes and payments — never anyone else’s.
Always. Saying “get me a person” moves the call to your team, and your menu can send callers straight to a person by extension or name.
Incoming calls are recorded under the rules you set, with the notice the caller’s state or province needs. Calls your team places are recorded when they press Record.
We do. You tell us how your calls should run and sign the setup form; our team builds your number, your menu and Vera, and switches it on.
Each service is priced on its own, after a call about your company. Services run on Professional and Enterprise — Professional is $129 per person a month, billed in US dollars.
Get started
Fifteen days free on the plan you pick, no credit card. Or book a call and we will set it up around how your company works.
Start free for 15 daysBook a 30-minute call
Free · times in EasternPick a day to see the open times.