Compare · HubSpot
HubSpot sells the work.Operations Link sells it and does it.
Operations Link covers 38 of 42; HubSpot covers 21 and a half.
16 and a half more in Operations Link.HubSpot gets you the deal. Then dispatch, the truck, the crew’s hours and the supplier bills run in other tools, and the customer is typed in again. Operations Link has the CRM and the pipeline too — and does the work you sold, on the same record, through to the invoice and, in Ontario, the pay run. Dispatch, trucks and payroll are services you switch on.
This page sets Operations Link beside HubSpot. Every HubSpot fact on it links to the page it was read on, on 24 October 2026.
In short
38 of 42 on one record.Nothing typed twice.
Operations Link covers 38 of 42; HubSpot covers 21 and a half.
16 and a half more in Operations Link.Operations Link has the CRM, the pipeline and the quotes on every plan, and then does what a sales tool stops short of, on the same client record: supplier bills, holdback and expenses on every plan; time off on Professional; and the job dispatched (Field operations), the truck on the road (Fleet) and the Ontario pay run (Payroll) as services you switch on. For a company that sells work and then does it, the sale and the work live in one place.
Counted row by row on the table below, of the 42 things a company runs — Operations Link’s services included, as HubSpot’s separately sold products are.
What HubSpot is known for — and how Operations Link handles it
- Marketing in depthHubSpot: Marketing in depth: email marketing, forms, landing pages and social, all feeding the CRM.Operations Link
Follow-up email sequences that stop when someone replies, and leads from your web forms, Meta and Google ads and Zapier in one inbox, each scored.
- AI agent on your websiteHubSpot: An AI customer agent on your website chat, email and messaging.Operations Link
Luna answers visitors on your website, finds out what they need and saves each one as a lead in Operations Link — a service we set up and run. Vera answers your phone.
- Operations Link
Messages from clients in their portal, and mailboxes your team shares.
- App marketplaceHubSpot: A marketplace of more than 2,000 connected apps.Operations Link
QuickBooks Online with Bookkeeping, and leads in from your web forms, Meta and Google ads, and Zapier.
Side by side
42 things a company runs.Row by row, checked.
A row counts whole when it is in the product or sold as its own product, half when only a narrower version is, and not at all when it takes another company’s app. Every HubSpot answer links to the page on HubSpot’s site we read it on, on 24 October 2026; a “Not listed” links to where we looked. Tell us if we missed something.
- In the product
- In part
- Not listed, or only through another app
“Professional and up” is the Professional and Enterprise plans. “With Fleet”, “With Nova” and the like are Operations Link services you switch on with those plans.
HubSpot’s answers read on 24 October 2026, each linked to its page.
Operations Link
38/42HubSpot
21 and a half/42Clients and sales
| Feature | Operations Link | HubSpot |
|---|---|---|
| Client records | Every plan | |
| Sales pipeline | Every plan | |
| Quotes and estimates | Every plan | |
| Customers book online | In part · every planYour clients book visits from their portal; a new customer sends a web form. | |
| Email marketing | In part · every planFollow-up sequences that stop when someone replies; no newsletters or landing pages. | |
| Customer portal | Every plan | In partTickets in one portal, invoices in another. |
Client records
- Operations Link
- Every plan
- HubSpot
Sales pipeline
- Operations Link
- Every plan
- HubSpot
Quotes and estimates
- Operations Link
- Every plan
- HubSpot
Customers book online
- Operations Link
- In part · every plan
- HubSpot
Operations Link: Your clients book visits from their portal; a new customer sends a web form.
Email marketing
- Operations Link
- In part · every plan
- HubSpot
Operations Link: Follow-up sequences that stop when someone replies; no newsletters or landing pages.
Customer portal
- Operations Link
- Every plan
- HubSpot
HubSpot: Tickets in one portal, invoices in another.
Scheduling and field work
| Feature | Operations Link | HubSpot |
|---|---|---|
| Scheduling calendar | Every plan | In partA calendar view of records by date. |
| Jobs and work orders | Every plan | In partAppointment and service records an admin switches on. |
| Dispatch board | With Field operations | Through another appThrough a marketplace app. |
| Suggests the right tech | With Field operationsRanked on skills, service area, who is free, travel time and past jobs. | Through another appThrough a marketplace app. |
| Tech app on the phone | With Field operations | In partAn app for sales and service staff, not crews. |
| Customer equipment records | With Field operations | In partBuilt with custom objects, on Enterprise. |
| Maintenance agreements | With Field operations | In partContracts and subscriptions in Revenue Hub. |
Scheduling calendar
- Operations Link
- Every plan
- HubSpot
HubSpot: A calendar view of records by date.
Jobs and work orders
- Operations Link
- Every plan
- HubSpot
HubSpot: Appointment and service records an admin switches on.
Dispatch board
- Operations Link
- With Field operations
- HubSpot
HubSpot: Through a marketplace app.
Suggests the right tech
- Operations Link
- With Field operations
- HubSpot
Operations Link: Ranked on skills, service area, who is free, travel time and past jobs.
HubSpot: Through a marketplace app.
Tech app on the phone
- Operations Link
- With Field operations
- HubSpot
HubSpot: An app for sales and service staff, not crews.
Customer equipment records
- Operations Link
- With Field operations
- HubSpot
HubSpot: Built with custom objects, on Enterprise.
Maintenance agreements
- Operations Link
- With Field operations
- HubSpot
HubSpot: Contracts and subscriptions in Revenue Hub.
Projects
| Feature | Operations Link | HubSpot |
|---|---|---|
| Projects with task boards | Every plan | |
| Timelines and Gantt charts | In part · every planMilestones on a timeline; no Gantt chart. | |
| Change orders | With Field operations | In partChanges to a signed contract, in Revenue Hub. |
Projects with task boards
- Operations Link
- Every plan
- HubSpot
Timelines and Gantt charts
- Operations Link
- In part · every plan
- HubSpot
Operations Link: Milestones on a timeline; no Gantt chart.
Change orders
- Operations Link
- With Field operations
- HubSpot
HubSpot: Changes to a signed contract, in Revenue Hub.
Trucks and drivers
| Feature | Operations Link | HubSpot |
|---|---|---|
| Trucks and drivers | With Fleet | |
| Live map | Professional and up | Through another appThrough a marketplace app. |
| Route planning | With FleetA proposed order of stops; nothing changes until you apply it. | Through another appThrough a marketplace app. |
| Loads and dispatch | With Fleet | |
| Driver hours log | With FleetOn the driver’s phone; not a certified ELD. |
Trucks and drivers
- Operations Link
- With Fleet
- HubSpot
Live map
- Operations Link
- Professional and up
- HubSpot
HubSpot: Through a marketplace app.
Route planning
- Operations Link
- With Fleet
- HubSpot
Operations Link: A proposed order of stops; nothing changes until you apply it.
HubSpot: Through a marketplace app.
Loads and dispatch
- Operations Link
- With Fleet
- HubSpot
Driver hours log
- Operations Link
- With Fleet
- HubSpot
Operations Link: On the driver’s phone; not a certified ELD.
Money
| Feature | Operations Link | HubSpot |
|---|---|---|
| Invoices | Every plan | |
| Online payments | Not offeredClients record a cheque or a transfer in their portal, and you confirm it; your tech records payment on site. | |
| Holdback on invoices | Every plan | |
| Expenses | Every plan | |
| Supplier bills and purchase orders | Every plan | |
| Profit per project | Every plan | In partMargin per product line on a deal. |
| QuickBooks Online | With BookkeepingYour books stay in your own QuickBooks. |
Invoices
- Operations Link
- Every plan
- HubSpot
Online payments
- Operations Link
- Not offered
- HubSpot
Operations Link: Clients record a cheque or a transfer in their portal, and you confirm it; your tech records payment on site.
Holdback on invoices
- Operations Link
- Every plan
- HubSpot
Expenses
- Operations Link
- Every plan
- HubSpot
Supplier bills and purchase orders
- Operations Link
- Every plan
- HubSpot
Profit per project
- Operations Link
- Every plan
- HubSpot
HubSpot: Margin per product line on a deal.
QuickBooks Online
- Operations Link
- With Bookkeeping
- HubSpot
Operations Link: Your books stay in your own QuickBooks.
People and pay
| Feature | Operations Link | HubSpot |
|---|---|---|
| Employee records | With HR | |
| Hiring | With HR | In partCandidates tracked through a pipeline. |
| Time off | Professional and up | |
| Timesheets | Professional and up | Through another appThrough a marketplace app. |
| Payroll | In part · with PayrollPay runs calculate for Ontario, Canada today; your company runs them and stays the filer. |
Employee records
- Operations Link
- With HR
- HubSpot
Time off
- Operations Link
- Professional and up
- HubSpot
Timesheets
- Operations Link
- Professional and up
- HubSpot
HubSpot: Through a marketplace app.
Payroll
- Operations Link
- In part · with Payroll
- HubSpot
Operations Link: Pay runs calculate for Ontario, Canada today; your company runs them and stays the filer.
Calls and messages
| Feature | Operations Link | HubSpot |
|---|---|---|
| Team chat | Every plan | Through another appThrough Slack or Microsoft Teams. |
| Email inside the app | Every plan | |
| Video meetings | Every plan | Through another appZoom, Google Meet or Teams links. |
| Business phone system | In part · with the phone systemWith Vera or on its own: Canadian numbers today. Talk to us. | |
| Texting customers | In part · with the phone systemFrom your company’s Canadian numbers today. | As an extraSMS in Marketing Hub. |
Team chat
- Operations Link
- Every plan
- HubSpot
HubSpot: Through Slack or Microsoft Teams.
Email inside the app
- Operations Link
- Every plan
- HubSpot
Video meetings
- Operations Link
- Every plan
- HubSpot
HubSpot: Zoom, Google Meet or Teams links.
Business phone system
- Operations Link
- In part · with the phone system
- HubSpot
Operations Link: With Vera or on its own: Canadian numbers today. Talk to us.
Texting customers
- Operations Link
- In part · with the phone system
- HubSpot
Operations Link: From your company’s Canadian numbers today.
HubSpot: SMS in Marketing Hub.
AI
| Feature | Operations Link | HubSpot |
|---|---|---|
| AI assistant on your own data | With NovaFifteen days free when you start. | |
| AI that answers your phone | With VeraAnswers your customers about their own jobs, invoices and quotes, after checking who is calling. | |
| AI chat on your website | With LunaAnswers visitors on your website and saves each one as a lead in Operations Link; a service we set up and run. |
AI assistant on your own data
- Operations Link
- With Nova
- HubSpot
Operations Link: Fifteen days free when you start.
AI that answers your phone
- Operations Link
- With Vera
- HubSpot
Operations Link: Answers your customers about their own jobs, invoices and quotes, after checking who is calling.
AI chat on your website
- Operations Link
- With Luna
- HubSpot
Operations Link: Answers visitors on your website and saves each one as a lead in Operations Link; a service we set up and run.
Reports
| Feature | Operations Link | HubSpot |
|---|---|---|
| Reports and dashboards | Every planDashboards on every plan; the report builder on Professional and Enterprise. |
Reports and dashboards
- Operations Link
- Every plan
- HubSpot
Operations Link: Dashboards on every plan; the report builder on Professional and Enterprise.
Questions
Asked when switching.
Does Operations Link have a sales pipeline like HubSpot’s?
Yes, on every plan: drag deals across your own stages, with a forecast of the quarter and the deals that are slipping. Leads from your web forms and ads land in one inbox, scored, and convert into a client and a deal.
Does Operations Link do email marketing?
It sends follow-up sequences: emails in steps that stop the moment someone replies. It is not a full marketing suite like HubSpot’s.
Can I bring my HubSpot data across?
Your clients come in from a spreadsheet, and so do your team members; bank transactions import from a file. There is no one-click import from HubSpot. Book a call and we will look at the rest with you.
What does Operations Link cost?
Essentials is $79 per person a month and Professional $129, billed in US dollars. Services are priced on their own, on Professional and Enterprise. We leave HubSpot’s prices off this page because they change — their own pricing page has them.
Can I try it before I pay?
Yes. Fifteen days free on the plan you pick, with no credit card.
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