OpsLink vs ServiceTitan
OpsLink delivers ServiceTitan-level features at a fraction of the cost — AI agents, CRM, dispatch, HR, payroll, and accounting without the enterprise price tag.
ServiceTitan is powerful but expensive, opaque on pricing, and locked to HVAC and plumbing. OpsLink gives you dispatch, CRM, invoicing, plus HR, payroll, project management, fleet tracking, and three AI agents — with transparent pricing and no annual contracts.
Feature Comparison
| Feature | OpsLink | ServiceTitan |
|---|---|---|
| CRM & Contact Management | ||
| Dispatch & Scheduling | ||
| Invoicing & Payments | ||
| Project Management | Basic | |
| HR & Payroll | ||
| Fleet Management | GPS only | |
| Marketing Automation | Basic | |
| AI Agents (Luna + Vera + Nova) | ||
| Reporting & Analytics | ||
| Multi-Industry Support | HVAC/Plumbing focused | |
| Transparent Pricing | ||
| Client Portal | Limited |
Key Advantages
Transparent Pricing
ServiceTitan requires custom quotes and long contracts. OpsLink has clear per-user pricing, 15-day free trial, cancel anytime.
Multi-Industry, Not Just HVAC
ServiceTitan was built for HVAC and plumbing. OpsLink serves construction, electrical, landscaping, trucking, digital agencies, and more.
AI Agents Included
Luna for lead qualification, Vera for client portals, Nova for business intelligence. ServiceTitan has no equivalent AI agent layer.
Frequently Asked Questions
Can I migrate from ServiceTitan to OpsLink?
Yes. We provide migration assistance to transfer your customer records, job history, invoices, and operational data from ServiceTitan to OpsLink. Our team works with you to ensure a smooth transition.
How does OpsLink pricing compare to ServiceTitan?
ServiceTitan doesn't publish pricing — you need a demo and custom quote, and contracts are typically annual. OpsLink has transparent per-user pricing published on our website, a 15-day free trial, and no long-term contracts required.
Does OpsLink handle HVAC-specific workflows?
OpsLink supports service-based workflows including dispatch, scheduling, job costing, and invoicing that HVAC businesses need. While ServiceTitan has deeper HVAC-specific features like equipment tracking, OpsLink compensates with broader capabilities — HR, payroll, project management, and AI agents.
Does OpsLink support multi-location businesses?
Yes. OpsLink's multi-tenant architecture supports multiple locations, teams, and service areas. You get unified reporting across all locations with role-based access controls powered by Cerbos.
What are ServiceTitan's contract terms vs OpsLink?
ServiceTitan typically requires annual contracts with custom pricing based on your business size. OpsLink offers month-to-month billing with no long-term commitment. Start with a 15-day free trial and cancel anytime.
How does onboarding compare between the two platforms?
ServiceTitan's onboarding can take weeks and often requires paid implementation services. OpsLink is designed for self-service onboarding — most teams are up and running within a day. Our AI agent Nova can answer questions about your setup in real time.
Quick Answer: ServiceTitan is a powerful platform for HVAC and plumbing businesses — but it comes with opaque pricing, long contracts, and a narrow industry focus. OpsLink delivers comparable dispatch, CRM, and invoicing features, adds HR, payroll, project management, fleet tracking, and three AI agents (Luna, Vera, Nova), and does it all with transparent per-user pricing and no annual commitment.
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Last Updated: April 2026 · Written by Tahir Sheikh, Founder & CEO, OpsLink